Your satisfaction means everything to us, which is why we’ve designed a simple and transparent order cancellation policy to give you peace of mind when shopping with us.
- Within 24 Hours: If you decide to cancel your order within the first 24 hours of placing it, just send us an email. A 35% order cancellation fee will apply, and the remaining amount will be refunded to you quickly.
- After 48 Hours: Cancellations requested after 48 hours of placing the order will incur a 50% deduction.
- After 5 Days: Unfortunately, we’re unable to process cancellations once 5 days have passed, as your order will already be in the final stages of preparation and delivery. Our standard shipping time is 4–5 business days.
- If Shipped: Once your order has been dispatched, cancellations are not guaranteed. However, you can still take advantage of our 30-Day Return Policy after receiving your item for a refund.
We believe in being open, fair, and straightforward — because earning your trust is just as important as delivering quality products.